End of Summer sale is on ☀️

Returns Policy

Thank you so much for shopping at ThinkMolly! I want you to be completely satisfied with your purchase. Here are the details of my returns policy:

  1. Non-Returnable Items: Custom-made items and all ceramic items are final sale and cannot be returned or exchanged.
  2. Eligibility for Returns: If you wish to return a standard item, please notify me within 7 days of receiving your order. Items must be unused and in their original condition.
  3. Return Shipping: Customers are responsible for return shipping costs. I recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
  4. Refunds: Unfortunatly shipping costs are non-refundable. Once I receive your returned item, I aim to process your refund of the product only within 5-7 business days.
  5. Damaged Items: If your item arrives damaged, please contact me within 48 hours of receipt with photos and a description of the damage. I will work with you to resolve the issue.
  6. Exchanges: please understand that at this time I can not offer exchanges. If you need a different item, please return the original item and place a new order.
  7. How to Return: To initiate a return, please contact me at [email protected] with your order number and reason for the return.

Thank you for your understanding & for supporting of my shop! If you have any questions, feel free to reach out via the contact form. <3